Page Help Services - Moore Designs Web Site Services Customer Support Services


Support /Update Services Rates

*Valid* Technical Problem Resolution No Charge
*Request must be for a technical issue for which we provide support as detailed in your web services package.
All other support requests are subject to regular update fees.
Update Services - Less than 10 Minutes
 (Minimum Fee for Update Services)
$15
Update Services - Up to 30 Minutes $25
Update Services - Up to 60 Minutes $40
Update Services - Hourly Rate $40 / hour
Additional Fee for Urgent Update Request For Same Day Service       $25
Client Support Services

Web Site Update Requests

The form below should be used to contact Moore Designs.

You can use this form to:

  • Request changes to your page or web site.
    (Nominal update fees usually apply - click to see rates)

  • Let us know about a problem with your page or web site.

  • Suspend or cancel your services.

  • Ask us a question.

  • Request a new service.

Just carefully complete the form below and press the submit button. Photos should be emailed to mooredesigns@gmail.com.

Your Web Site or Business Name:
Email Address:
Contact Person Name:
Daytime Phone:
Type of Request:
What is the URL (web site address) of the page or web site that this request is about?:

NOTE: Make sure you put the address of the page that the changes are to be made to. This is found in the address bar of your browser when you are viewing the page you want to change.
Describe your changes, technical issue, question or request. Please provide as much detail as possible so that we can assist you in the most efficient manner possible.

Please Note: If you have photos or other information to send to us by email, please send to mooredesigns@gmail.com - Be sure to indicate your business name in your email so we can match them to your request.

Level of Service Desired?:
(Please Note: High Priority Web Page Update Requests are completed the same business day, but are subject to an additional fee of $25. See Rates

 

Please Note: If for any reason you are unable to use this form to contact us, you may email our support staff directly using the following email address: mooredesigns@gmail.com

Please be sure to include your name, business name, daytime phone number and complete details as to the nature of your request, problem, question or support issue.


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